Alaska Covid ENX

Alaska COVID ENX (also known as Alaska COVID Exposure Notifications) is a free tool that works on smartphones to alert users if they may have been exposed to COVID-19 without sharing any personal information. It is completely private and doesn’t know who you are or track where you go.

How does it work?

Alaska COVID ENX is an innovative, collaborative system developed by Apple and Google that uses the Bluetooth technology on smartphones to exchange anonymous “pings” between users. If an individual later tests positive for COVID-19, Alaska COVID ENX automatically and anonymously notifies the other pinged users of their possible exposure. This empowers Alaskans to act quickly if they come into contact with an individual who tested positive for the virus, slowing down the spread of the virus in the community.

The system is anonymous and is opt-in. No locations are tracked. It doesn’t know your name and your identity will never be revealed to anyone. The service will never collect, transmit or store any of your personal information.

How do I add Alaska COVID ENX to my phone?
Alaska COVID ENX is now available to iPhone and Android users.

iPhone

On an iPhone, enable Exposure Notifications in Settings:

  • Go to Settings

  • Scroll down to Exposure Notifications

  • Click “Turn On Exposure Notifications”

  • Select United States

  • Select Alaska

Android

On an Android phone:

Option #1: Enable via settings

  • Go to Settings

  • Scroll down to Google

  • Select COVID-19 Exposure Notifications

  • Select or add a new region as United States then select Alaska

  • Select Continue to begin installation

Option #2: Download from the Google Play Store

How to activate COVID ENX on iPhone.

How to activate COVID ENX on Android.

How do I submit a positive test result?

How to report positive COVID-19 results on iPhone

How to report positive COVID-19 results on Android

Frequently Asked Questions

Who can use Alaska COVID ENX and does it work in other states?

Alaska COVID ENX is freely available for all Alaskans, anywhere in the State. It is operated by the University of Alaska Anchorage. Visitors can also use Alaska COVID ENX, although each state in the USA needs to have its own version. If you are visiting from another state, Alaska COVID ENX will interoperate with users from this list of states that use the Association of Public Health Laboratories service. If you move out of Alaska for an extended period, you should review options in your new state to get local support and alerts.

Does this service track my location?

No, Alaska COVID ENX does not record your location or access your GPS. It uses the Bluetooth functionality to find other phones that are nearby.

Does Alaska COVID ENX affect my battery life or data plan?

The service was designed to use Bluetooth and data minimally. It should not have a noticeable impact on battery life or data usage.

I received an exposure notification message. What does this mean?

This means that you spent approximately 15 minutes within 6 feet near another Alaska COVID ENX user who later tested positive for COVID-19. This does not mean that you have COVID-19 but you may want to test and isolate. See the Alaska Department of Health and Social Services website for more information and consider sharing your result in Alaska COVID ENX if you test positive.

How does this help slow the spread of COVID-19?

Awareness and identification are key to stopping the spread of COVID-19. Exposure Notifications complement the current testing and case investigation process by alerting individuals of possible exposure to the virus. This is especially helpful for people who are asymptomatic, meaning they don’t have any symptoms but can still spread the virus. When many people have enabled Exposure Notifications on their phones, people who are asymptomatic will know they should get tested, learn they are positive for COVID-19, and quarantine until they are no longer infectious.

How quickly will I be notified if I have been exposed?

Users who may have been exposed to COVID-19 by another user will receive a notification within 24 hours after the COVID-positive user follows the steps in Alaska COVID ENX to anonymously alert other Alaska COVID ENX users. You can be notified of any exposure that happened within the last 14 days.

I received a positive result for COVID-19. How do I notify others?

See this web page on how to self-report. You will need to get a verification code/link to notify others.

Is it possible to receive multiple alerts from Alaska COVID ENX?

Users who may have been exposed multiple times will be notified of every new exposure.

I am trying to notify others of my positive test but don’t have a code.

After selecting “Share a COVID-19 Diagnosis” on iOS or “Share your test result” on Android, you will see an option to request a code. Choose this option and follow the prompts. You will be sent a verification link via SMS, which takes the place of a code. If you are unable to get a verification link then you can email covidenx@alaska.edu for support.

My iPhone says that Exposure Notification is not available in my area.

You likely need to upgrade to a newer version of iOS. Alaska COVID ENX works with iOS 14.4 or higher.

When I enable Alaska COVID ENX on my iPhone, should I have the “Availability Alerts” toggle on or off?

This is your choice. If on, this toggle will alert you if you travel to a different state or location with exposure notification technology other than Alaska COVID ENX. You can add multiple regions on an iPhone but can have only one region active at a time. You do not need to remove a region to activate a new region.

If I test positive will my identity be shared with anyone through Alaska COVID ENX?

No, your positive test result will only result in a notification if you opt in and elect to upload your result to the system. Even then, your personal information is not collected, stored, or shared. Instead, random tokens are exchanged. Other phones that were exposed will receive a notification of possible exposure but the alert will not tell them where they were exposed or who exposed them.

Does Alaska COVID ENX replace contact tracing?

No, Alaska COVID ENX is a complement to existing contact tracing efforts. It does not track where you have been or trace information about people you have been near, but can help reach individuals that would otherwise be missed by contact tracing. You should still initiate traditional contact tracing efforts. For more information, see the DHSS Contact Tracing webpage.

Didn't see it here? Email your questions to: covidenx@alaska.edu